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Description

Eesel AI Features

Eesel AI is like ChatGPT over your company knowledge. Connect your Google Docs, Notion, Confluence, help center, and so on, and get an “oracle” that can instantly answer any question. Add it to Slack or as a website widget.

Key features:

  • Ask a question, get an answer: Ask it anything, and it will respond based on the knowledge you “teach” it.
  • Works with any app: Whether it’s Google Docs, Notion or Confluence, you can “teach” it to your Oracle.
  • Add it to Slack or as a website widget: It can support both internal or external use.
  • ⚡ ️Automatic scraper: Scrape and “teach” your public help centre or API docs to the Oracle with 1 click.
  • Private by design: Data is stored in a SOC2 compliant app, and never used to train ChatGPT. You don’t even need to give API access to your tools.

Use cases:

  • Support Escalation: Add to your Slack so your support team has an easy way to find relevant information and draft responses
  • Support Deflection: Add to your website, help centre or API docs with a chat widget and let end users directly resolve queries
  • Sales: Add to your Slack so your Sales team can get instant answers to questions like “does our product do X” or “what is the DPA template we should use
  • ‍ ‍ People Ops: Add to your Slack and deflect common questions like “how do I expense” or “what is our study budget”

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