Description
Collab.com Features
Collab provides next generation Cloud Contact Center powered by AI to over 600+ customers in 70+ countries. Collab delivers Digital Transformation to businesses for +15 years, alongside a solid network of partners
Omnichannel management of voice, video, e-mail, instant messaging and social media in the same interface
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WebRTC based, available in any browser
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Self-service via IVR and Bots
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Advanced Reporting features in real time
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Quality monitoring with Speech Analytics
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Voice & Screen Recording
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Intelligent routing
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